Support

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Have a question, feedback, or need assistance? Reach out to us:

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Frequently Asked Questions

How are prayer times calculated?

Aura uses your GPS location to calculate accurate prayer times based on established Islamic calculation methods.

Why does the app need my location?

Prayer times vary based on your geographic location. We use your location only to calculate accurate times and never share it with third parties.

How do I cancel my subscription?

You can manage your subscription through iOS Settings > Apple ID > Subscriptions > Aura.

How do I restore my purchase?

Open Aura, go to Settings, and tap "Restore Purchases" to restore your premium subscription on a new device.

Response Time

We typically respond to support requests within 24-48 hours. Thank you for your patience.